Durham Concrete Company's Communication Process: How We Work with You

At Durham Concrete Company, we understand that effective communication is essential to the success of any project. That’s why we have developed a communication process that ensures we work closely with our clients every step of the way. In this blog post, we’ll outline our communication process and explain how we work with you to ensure that your project is completed to your satisfaction.


Initial Consultation

The first step in our communication process is an initial consultation. This is where we meet with you to discuss your project and your goals for the project. We’ll ask you questions about your vision, your budget, and your timeline. We’ll also take a look at the site where the project will take place. This consultation allows us to get a clear understanding of your needs and helps us to develop a plan for the project.



After the initial consultation, we’ll develop a proposal that outlines our plan for the project. This proposal will include details about the materials we’ll use, the timeline for the project, and the cost of the project. We’ll also include any necessary permits or approvals that need to be obtained before the project can begin.



Once you’ve approved the proposal, we’ll create a contract that outlines the scope of the project, the timeline, and the cost. We’ll go over this contract with you to ensure that you understand everything and that there are no surprises. We’ll also address any concerns or questions you may have.


Project Updates

Throughout the project, we’ll provide regular updates on the progress of the project. This includes updates on any unexpected issues that may arise, as well as updates on any changes to the timeline or budget. We’ll also be available to answer any questions you may have and to address any concerns.


Final Walkthrough

After the project is completed, we’ll do a final walkthrough with you to ensure that everything meets your expectations. We’ll make any necessary adjustments or repairs to ensure that you are completely satisfied with the project.


At Durham Concrete Company, we pride ourselves on our communication process. We believe that effective communication is key to ensuring that the project is completed to your satisfaction. If you’re looking for a concrete company that will work closely with you to ensure that your project is a success, get in touch or call us today!